iProcess Services (ICICI Bank Partner)
New Delhi — 12/2017 – Present
Senior Executive
Managing retail banking sales, loan processing and client servicing for personal loans, business loans, credit cards, car loans, and insurance.
- Manage portfolio of Personal Loans, Business Loans, Credit Cards, New and Used Car Loans, Life and General Insurance for retail and business clients.
- Consistently exceed sales targets and ensure optimal client satisfaction through personalized solutions.
- Lead sales initiatives, develop strategies for business growth, and maintain long-term client relationships.
- Conduct training sessions across branches to onboard and upskill new hires on retail asset offerings.
- Collaborate with branch and regional leadership to optimize sales performance and ensure compliance with ICICI Bank standards.
- Skilled at handling customers based on individual requirements to ensure high retention and repeat business.